⚖️ Terms and Conditions – OrovaGold

Last Updated: 10/19/2025

Welcome to OrovaGold. By accessing or using our website (www.orovagold.com), you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our site or making any purchase.

If you do not agree with any part of these terms, you must not use our website.

1. General Information

OrovaGold is an online platform for buying and selling gold and silver bars, ounces, and related investment products.
All transactions are conducted securely, transparently, and in accordance with applicable laws and international trade standards.

We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice. It is your responsibility to review this page periodically for updates.

2. Eligibility

To use our website or make a purchase, you must:

Be at least 18 years old.
Provide accurate and truthful information during checkout or registration.
Have a valid payment method that can be legally used to complete your purchase.

3. Product Information

We strive to ensure that all product details (including images, descriptions, and prices) are accurate and up to date.
However, minor variations may occur in product appearance due to lighting, photography, or display differences.

All gold and silver products are sold based on purity, weight, and market value at the time of purchase.
Prices are subject to change without prior notice according to live market fluctuations.

4. Pricing and Payments

All prices are displayed in the local currency (e.g., QAR, USD, or SAR depending on region).
Payments are securely processed via MyFatoorah or other approved payment gateways.
OrovaGold reserves the right to refuse or cancel any order if fraudulent activity is suspected or payment authorization fails.

5. Order Confirmation and Processing

Once an order is placed, you will receive an email confirmation summarizing your purchase.
All orders are processed after successful payment verification.
In rare cases of stock unavailability or pricing errors, OrovaGold reserves the right to cancel or refund the order.

6. Shipping and Delivery

We provide secure, insured delivery for all precious metal products.
Delivery times depend on your location and product availability.
OrovaGold is not responsible for delays caused by customs, courier services, or force majeure events.

Once shipped, you will receive a tracking number to monitor your order.

7. Returns and Refunds

Due to the nature of precious metals and market price volatility, returns and refunds are only accepted under specific conditions.
Please refer to our Refund & Return Policy for full details.

8. Intellectual Property Rights

All website content, including text, logos, graphics, product images, and designs, is the exclusive property of OrovaGold and protected by copyright and trademark laws.
You may not reproduce, distribute, or use any content from this website without prior written consent.

9. Limitation of Liability

OrovaGold shall not be held liable for:

Any indirect, incidental, or consequential damages resulting from the use or inability to use our services.
Market fluctuations affecting product value after purchase.
Delays or issues caused by third-party service providers (e.g., couriers, banks).

All transactions are conducted at the customer’s own risk and responsibility once payment is confirmed.

10. Privacy and Data Protection

Your personal information is handled according to our Privacy Policy, ensuring that your data remains secure and confidential.

11. Governing Law

These Terms & Conditions are governed by and interpreted according to the laws of [insert applicable country – e.g., State of Qatar / Kingdom of Saudi Arabia / Lebanon].
Any disputes arising shall be handled through the appropriate legal authorities within that jurisdiction.